Tech Support

Tech Support 1

• How to Fill Out a Support Ticket

Google 9

• KNOWN ISSUE: GOOGLE CLASSROOM PDF EDITOR 2024
• KNOWN ISSUE - Google Drive Upload in Google Classroom not Working
• KNOWN ISSUE - GOOGLE CLASSROOM 2024
• KNOWN ISSUE - GOOGLE CHROME
• RESOLVED KNOWN ISSUE - Google Searches Denied on Safari (iOS 14)

View all 9

Wifi 1

• KNOWN ISSUE: STALLED INTERNET - UPDATED SEPTEMBER 2023

Google Meet 1

• KNOWN ISSUE - GOOGLE MEET - RESOLVED

iOS 13 1

• KNOWN ISSUE - IOS 13 AND WEBSITES NOT WORKING - RESOLVED

iOS 12.2 1

• KNOWN ISSUE - iOS 12.2 and iPad Restarting/ Apps not working

iPad 2

• Student iPads not charging
• KNOWN ISSUE: IPAD APPS NOT WORKING

iPad Air 2 1

• KNOWN ISSUE: iPad Air 2 Will Not Charge

iOS 11.2.5 1

• RESOLVED KNOWN ISSUE - iOS 11.2.5 and Apps Crashing

Testing 1

• Testnav App and iOS 11

MacBook 2

• KNOWN ISSUE - MacBook Pro Restarts when put to sleep
• KNOWN ISSUE - ROOT USER HACK MAC OS HIGH SIERRA

School Phones 1

• RESOLVED KNOWN ISSUE - Phone calls sound muffled

Apple Classroom 1

• RESOLVED KNOWN ISSUE IOS 11.2.2 AND APPLE CLASSROOM - UPDATED JAN. 23, 2018

Sharp Board 1

• KNOWN ISSUE - AIR PARROT

POD Printers 4

• Printer Keeps Saying It Cannot Recognize ID when I go to Print from Laptop...
• I cannot print from Google Docs or from my browser...I keep getting error on printer...
• Print Job appears to complete on laptop, but Printer does not print and no error messages are shown...
• Printing in Black and White/Printer Expectations

iPad 9

• Wifi on Staff iPads - Updated 2022-2023 School Year
• Cannot Connect to Wifi - Updated 2022-2023 School Year
• Internet - No longer Applicable
• iOS 12 Quick Gestures (Accessing Airplay)
• Email

View all 9

MacBook 3

• Internet & Browser - Updated 2022-2023 School Year
• Software Updates
• Other Issues

Apple TV 1

• Apple TV will not Turn On

Student Issues 1

• Powerschool App not showing Grades