Q: My computer has frozen and is unresponsive.
You will need to do a hard reboot. Press down on the power button until your machine shuts down. Wait about 30 seconds and turn back on.

Q: My computer will not display to projector.

Go to settings/display and make sure “mirroring displays” is selected.

Q: My laptop is running very slow.

When is the last time you restarted your laptop? Do you have a lot of programs currently running? Try closing out some programs, turning off your laptop and restarting. If you are still experiencing problems, please fill out a support ticket.