If you cannot connect to WiFi on your iPad, it is more often than not the result of not being logged into Securly with your Hammond Academy email.   

Check the following:


  1. Ensure device is logged into Google. Google is how Securly verifies the student is a valid user and how it can track them. Go to google.com and see if the student is logged in. If not, log him or her in and it should work.  (If student is logged in with Personal Email account, it will not work).  <==99% of the time this is the solution.
  2. Check the iPadOS version to make sure the student is running the latest available update. Running an old version can cause other issues with apps such as Google and IXL. This would make it a separate issue from Securly.
  3. Turn the wifi off then back on.
  4. Restart the iPad. The Securly Profile connects to Securly servers and is constantly updating. Sometimes a restart is needed to ensure the most up to date information is being passed on to the device.