If your staff iPad will not connect to the WiFi, it is more than likely the result of a problem with Securly.  If it is only a problem with a couple of apps, it could be your iPadOS is out of date.  Try the following:


If you cannot connect to WiFi on your iPad, it is more often than not the result of not being logged into Securly with your Hammond Academy email.   

Check the following:


  1. Ensure device is logged into Google. Google is how Securly verifies you are a valid user and how it can track you. Go to google.com and see if you are logged in. If not, log in and it should work.  (If you are logged in with Personal Email account, it will not work).  <==99% of the time this is the solution.
  2. Check the iPadOS version to make sure you are running the latest available update. Running an old version can cause other issues with apps such as Google and IXL. This would make it a separate issue from Securly.
  3. Turn the wifi off then back on.
  4. Restart the iPad. The Securly Profile connects to Securly servers and is constantly updating. Sometimes a restart is needed to ensure the most up to date information is being passed on to the device.