Display
Q: My screen is very dim. How do I increase brightness?
Swipe up from the bottom of your iPad Screen. Options will appear. To the right you will see brightness settings. Adjust accordingly. Alternatively, you can go to Settings/Wallpapers & Brightness and adjust from there.
Q: My display has turned a weird color or has streaks through it?
Try doing a hard reboot on your iPad.
1. Hold down the home key and the power button until your iPad restarts.
2. Once you see the apple symbol in the middle of your screen, let go of both buttons.
3. Try opening a few apps to make sure your screen is normal. If it is not, then fill out a support ticket.
If this does not work, you can try changing the background on your screen. This sometimes resolved the issue.
Q: My display has turned black.
Try doing a hard reboot on your iPad.
1. Hold down the home key and the power button until your iPad restarts.
2. Once you see the Apple symbol in the middle of your screen, let go of both buttons.
3. If you do not see anything, then your display has probably gone bad. Please fill out a support ticket.
Q: My screen froze and is unresponsive.
Try doing a hard reboot on your iPad.
1. Hold down the home key and the power button until your iPad restarts.
2. Once you see the apple symbol in the middle of your screen, let go of both buttons.
Your iPad should be back to normal once it restarts.